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Applications closed on 20 September 2026.

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Advanced apprenticeship · Level 3 · Protective services

Contact Management Centre Officer - Apprenticeship (Milton Keynes)

Thames Valley PoliceMK9 2DS

  • 30 positions
Wage
£40,945.78 a year
Hours a week
37
Duration
1 Year 6 Months
Starts
28 February 2027
Posted
7 September 2026

Application window

Closed
Posted
Starts
Today

About this apprenticeship

Our teams are the first point of contact for over 1000 emergency, over 2200 non-emergency phone calls and over 100 interactions via our digital platforms daily. As a Police Call Handler you will perform one of the most demanding roles in the modern police force and one which is key to inspiring satisfaction and confidence in the community.

Working week

6 on 4 off. 2 earlies ranging from 07:00 to 17:00. 2 lates ranging from 10:00 to 02:00 (Sun-Thurs) or 03:00 (Fri & Sat). 2 Nights ranging from 21:00 to 07:00.

Training

Course
Emergency contact handler (level 3)
Level
Level 3 · Advanced apprenticeships
Training provider
THE CHIEF CONSTABLE OF THAMES VALLEY
Reference
2000051911

Where you’ll work

  • • Milton Keynes Police Station, 302 North Row, Wittan Gate East, Milton Keynes, Bucks, MK9 2DS

Protective services within 50 miles of Milton Keynes

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