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Applications closed on 18 October 2026.

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Advanced apprenticeship · Level 3 · Protective services

Contact Management Centre Officer - Apprenticeship (Kidlington)

Thames Valley PoliceOX5 1NZ

  • 30 positions
Wage
£40,945.78 a year
Hours a week
37
Duration
1 Year 6 Months
Starts
1 February 2027
Posted
21 September 2026

Application window

Closed
Posted
Starts
Today

About this apprenticeship

Our teams are the first point of contact for over 1000 emergency, over 2200 non-emergency phone calls and over 100 interactions via our digital platforms daily. As a Police Call Handler you will perform one of the most demanding roles in the modern police force and one which is key to inspiring satisfaction and confidence in the community.

Working week

6 on 4 off. 2 earlies ranging from 07:00 to 17:00. 2 lates ranging from 10:00 to 02:00 (Sun-Thurs) or 03:00 (Fri & Sat). 2 Nights ranging from 21:00 to 07:00.

Training

Course
Emergency contact handler (level 3)
Level
Level 3 · Advanced apprenticeships
Training provider
THE CHIEF CONSTABLE OF THAMES VALLEY
Reference
2000054625

Where you’ll work

  • Thames Valley Police, Oxford Spires Business Park, OX5 1NZ

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