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Applications closed on 23 October 2026.

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Advanced apprenticeship · Level 3 · Digital

1st Line IT Support Technician Apprentice

Balfe's BikesCrawley, RH10 9TZ

Wage
£27,352 a year
Hours a week
40
Duration
1 Year 6 Months
Starts
1 November 2026
Posted
23 September 2026

Application window

Closed
Posted
Starts
Today

About this apprenticeship

IT 1st Line Support is the initial point of contact, you will be logging and prioritising requests, resolving common hardware, software, account, network, till and printer problems, guiding users through solutions, documenting actions, escalating any issues.

Working week

Number of Hours: 40. Lunch break length: ½ hour or 1 hour depending on candidate (unpaid). Start Time: 8.00am. Finish time: 5.00pm if 1 hour lunch (8 hour day).

Training

Course
Information communications technician (level 3)
Level
Level 3 · Advanced apprenticeships
Training provider
ACTIVATE LEARNING
Reference
2000054962

Where you’ll work

  • UNIT 2 CAMINO PARK, JAMES WATT WAY, CRAWLEY, WEST SUSSEX, RH10 9TZ

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