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Intermediate apprenticeship · Level 2 · Sales, marketing and procurement
IT Service Desk Customer Service Apprentice
University of BirminghamWest Midlands, B15 2TT
- Disability Confident employer
- Wage
- £22,037 a year
- Hours a week
- 35
- Duration
- 1 Year 6 Months
- Starts
- 16 November 2026
- Posted
- 30 September 2026
Application window
Closed
Posted
Starts
About this apprenticeship
The IT Service Desk is the public face of the University’s IT Services department. The Service Desk handles everything from individual technical problems to system outages. They are a single point of contact for our users - helping them to easily find solutions, request help, and contact other IT teams.
Working week
Monday to Friday, between 8.00am - 6.00pm.
Training
- Course
- Customer service practitioner (level 2)
- Training provider
- THE OPPORTUNITY PROVIDER LTD
- Reference
- 2000055178
Where you’ll work
- Edgbaston, Birmingham, West Midlands, B15 2TT
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