Intermediate apprenticeship · Level 2 · Sales, marketing and procurement
Customer Service Apprentice
The Encore Group (Envelopes and Packaging)Peterlee, SR8 2JF
- Wage
- £16,640 a year
- Hours a week
- 40
- Duration
- 1 Year
- Starts
- 1 December 2026
- Posted
- 28 October 2026
Application window
Closes
Posted
Starts
About this apprenticeship
Delivering outstanding customer service while supporting office organisation and communication through effective administrative duties. This role puts you at the centre of both the team & the customer experience — you’ll ensure every interaction is positive, professional, and efficient, helping to create a welcoming environment for everyone.
Working week
Monday - Friday, 08:30 - 17:00, with a 30 minute lunch break.
Training
- Course
- Customer service practitioner (level 2)
- Training provider
- EAST DURHAM COLLEGE
- Reference
- 2000061290
Where you’ll work
- Davy Drive, North West Industrial Estate, Peterlee, SR8 2JF
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